Training for Senior and Mid Level Managers of Leading NBFC
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Training for IOCL (INDIAN OIL CORPORATION LIMITED)
Training for IOCL Retail outlets, successfully completed training to the 20 outlets of Trichy,Thanjavur and Pudukkottai districts in the month of Nov, 2018. Customer Attendants are trained in the topics of Personality and Grooming, Customer service and Care, Quality and quantity management, Values, Service and Process excellence.
Training Workshop on "Conflict Resolution"
Conflict is part of life, Conflict can be resolved amicably and professionally. Students recognized the nature of conflict and impacts on interpersonal relationships and organizations. Students learned to utilize effectively and apply conflict intervention strategies to resolve the conflict.
Be Mindful, Be Heartful and Be Empowered Training Session for Healthcare Professionals
Being patient centric means listening to patients and anticipating their needs. Being empathetic to patients psychological and emotional needs goes a long way toward helping patients better manage their condition. Nursing staff members often witness first-hand the anxiety, dependence and fear patients feel when undergoing treatment. This puts nurses under a lot of emotional stress. A trained, empathetic nurse is key to healthcare delivery. “Be Mindful, Be Heartful and Be Empowered” program offered by Yukthy for Health and Education, has helped nurses developing their skills for effective patient management and enhanced service orientation. The program sensitizes participants about the true goals of nursing, and the importance of the jobs they perform. Nurses, allied health workers, admin staff members of Dr.G.Viswanathan Hospital, Trichy participated in our Training program. Participants attended for Personal/professional development reasons, Skil...
Excellence in Action Training Program at TVS Sun Tyre and Wheel Systems
In the rapidly changing world, many institutions of our society are passing through a challenging phase. The situation is even more complex and critical for every business organizations to reinvent themselves and reorient according to the dynamic business environment in a time to time craze. The employee’s are no longer just human resource but today become knowledge source. Even if the customer has to be served extremely well, it is vital from the organization point of view to keep the TOUCH POINTS (FRONT LINE EMPLOYEES) extremely productive and well-being. What happens in most of the organizations that they are likely to achieve targets which are many a time unrealistic that in a way hamper the excellence in action of an employee? In the mean time, the employees also mix up personal and professional space and spoil either one for sure or sometime both. The end result is CHAOTIC. In order to achieve excellence in action, it is vital to groom the employee and help him to ...